Are your cakes fresh? Are they made at your shop?
Yes! All of our cakes are baked and decorated on our premises. They are all baked and made to order.
How long in advance do I need to place an order?
At least 2-4 weeks for multi-tiered cakes, At least 2 weeks for cupcakes and single tier cakes. This is usually a safe amount of time to ensure you get exactly what you want. Be sure to check availability.
Do you deliver cakes?
We deliver cakes locally for a fee. If you are not sure if your order qualifies for delivery, please contact us for details.
Are your cakes nut free?
We do use nuts and nut products on the premises and CANNOT 100% guarantee that your cake won't be in contact with nut products, although we do make every effort to do so. If you or someone in your party has an allergy (not just nuts - food coloring allergy, chocolate allergy...etc.) please notify the person taking your order and we will try to keep your order free from harm.
How do I place an order?
The best way to place an order is to complete the cake request form on our cake inquiry page or simply email us at firstname.lastname@example.org. You may also Call or Text us at 610.400.4665.
Is your icing buttercream?
Yes! Our icing is homemade buttercream that we make here. We offer a few flavor options, keep in mind that some icing choices do limit decorating.
I sent an email and filled out the questionnaire, is my order complete?
No. your order isn't complete until we receive your non-refundable deposit payment. The deposit is typically paid online using a major credit / debit card.
How do I care for my cake once I leave the premises?
When transporting a cake, it should be placed on the floor of your car or a space that is clear and flat as possible so as to prevent any damage. We recommend against holding the cake or keeping it on your lap while your are in the car. Cooler temperatures are best for your cake during transport. In warmer weather, air conditioning is necessary. We recommend that you refrigerate your cake if you are not serving it the same day you pick it up. Otherwise, let your cake acclimate to room temperature before serving.
Can I freeze my cake?
Yes! If you are freezing it for longer than a month, we suggest freezer wrap and an air tight container or Tupperware. Two days before you plan on serving the cake, put it in the refrigerator and the morning of put it on the counter. It will then be ready to serve!!